Our Policy
Privacy Policy
Effective Date: May 20, 2026
Welcome to Just Naturals Wellness Resort ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://justnaturals.com), book a stay, or use our services, including our farm-to-table dining, Ayurvedic wellness programs, and event/wedding hosting.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
Personal Identification Information: Name, email address (justnaturalresorts@gmail.com), phone number (+91 73030 40564), and billing/mailing address.
Booking and Event Data: Dates of stay, room preferences, wedding or event guest counts, catering preferences, and other special requests.
Payment Data: If you make direct bookings or pay for services like our Ayurvedic spa treatments or wedding packages, your payment data is processed securely (often through our third-party booking partners like Booking.com).
Automatically Collected Information: When you visit, use, or navigate the Website, we automatically collect certain information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Website.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below:
To Facilitate Bookings and Services: To manage your room reservations, arrange wellness treatments, and organize wedding or event logistics.
To Communicate With You: To send you booking confirmations, respond to your inquiries regarding resort capacity, event dates, menu customizations, and other FAQs.
To Improve Our Services: To analyze website usage, improve user experience, and tailor our organic dining and wellness offerings to guest preferences.
For Marketing and Promotions: To send you updates about Just Naturals, seasonal Kumaoni harvest news, or direct booking discounts (if you have opted in to receive such communications).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following situations:
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. For example, when you click "Book a stay," you may be redirected to our partner platform (Booking.com) which will process your reservation and payment securely according to their own privacy policies.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: The right to request access to the personal data we hold about you.
Correction: The right to request that we correct any inaccuracies in your data.
Deletion: The right to request the deletion of your personal data.
Opt-out: You can unsubscribe from our marketing email list at any time by contacting us directly.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Websites
The Website may contain links to third-party websites and applications of interest, including booking portals and social media links. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
8. Updates to This Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this document. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this notice, or wish to update or delete the data we hold about you, you may contact us at:
Just Naturals Wellness Resort Village Kehal Queera, Bhowali-Ramgarh-Mukteshwar Rd, Shyamkhet Bhowali, Nainital, Sukha, Uttarakhand 263132
Email: justnaturalresorts@gmail.com
Phone: +91 73030 40564